Service contracts

We believe in the importance of preventive maintenance and a first-class post-sales service, to provide our customers with the latest technology available on the market. As part of this goal, we have designed specific flexible, modular maintenance plans, based on contracts that aim to improve the OEE (Overall Equipment Effectiveness) and extend the working life of assets that allow the customer to agree on fixed and plannable annual maintenace costs in the company budget.

The range of SIPA service contracts on offer aims to reduce both unscheduled machine stoppage time and total maintenance costs. The contracts consist of a series of services: from regular, scheduled inspections to training of technical staff, and they are only stipulated after adequate analysis by specialist staff, who assess conditions, age and use of the machine to construct a made-to-measure package of interventions.

Some of our service contracts:

• Standard packages for preventive maintenance
• Scheduled maintenance interventions
• Service packages for on demand assistance
• Customised packages, designed in partnership based on the Customer’s needs
• Training of operator and maintenance technician teams
• Digital solutions for on-line connection and line management
• Diagnostic audits on the state of machines, complete lines and auxiliaries
• Customisable periodic visits according to the customer’s needs
• Operator assessment