Our mission is to listen to you, understand your specific circumstances, offer appropriate solutions, impeccable service and give you more value.
SIPA has extended its Life Cycle Services, LCS. This very important part of our total customer support package can increase the overall effectiveness of our customers’ operations, through such activities as improving the reliability and availability of equipment, analysing productivity and part quality, improving performance, turning extraordinary maintenance into ordinary maintenance, and collaborating on future planning.
The key factor in LCS is for us to understand and provide what the customer really wants. LCS is all-encompassing: light-weighting, format changing, packaging developments, auditing and training, revamping of existing assets, repairing, conversions, development of new products, remote service & technical support, data acquisition, maintenance management, line analysis, relocation and service contracts. With LCS, we will strengthen our bond with our customers, increase our interactivity, and become true partners with them.
A flexible, customisable service that provides technological upgrades on existing machines, with the aim of optimising their efficiency and running costs.
The auditing programs give a picture of the systems and the most effective ways of keeping them in a state of maximum efficiency.
Suitable training for the staff using our systems ensures they will be operated properly and will maintain the level of performance stipulated in the contract.
Service Agreements for ordinary and special maintenance ensure that the machines will continue to work properly, remaining efficient over time and optimising costs.
Original spare parts guarantee the standard of quality defined by SIPA, and ensure that the performance and lifespan of the systems will remain unchanged in the medium and long term. The company is committed to guaranteeing the rapid availability of spare parts in every part of the world.
Sipa's service department uses 160 qualified technicians who are connected to each other so as to form a structured network, created to guarantee fast, thorough problem solving wherever you may be.
SIPA is never far away. Our service relies on 28 local centres located worldwide and interconnected to form an effective global network, designed to guarantee quick and punctual interventions the world over.